Contact us
We always welcome a call or a message from customers, advisers and shareholders, so please feel free to contact us. Our details are found below.
Customers
Insurance queries
General
For queries about life insurance, total and permanent disability cover, income protection cover, trauma cover, business expense cover and child cover (including cover provided under super) please contact:
- Phone: 132 979 (Opening hours 8.30am-6pm AEST, Monday to Friday)
- Email: [email protected]
- Post: GPO Box 4232, Sydney NSW 2001
If you are overseas, you can contact us on +61 2 8095 1300 between 9am-5pm AEST, Monday to Friday.
If you have a hearing impairment, you can contact us via the National Relay Service on 1300 555 727.
If you require translation assistance please contact the Translating and Interpreting Service on 131 450 and ask them to contact us for you.
Claims
For queries about claims, please contact:
- Phone: 1300 730 832 (9am to 5 pm AEST Monday to Friday)
- Email: [email protected]
- Post: ClearView Life Claims, GPO Box 4232, Sydney, NSW 2001
Wealth queries
For queries about super, pensions and investments, please contact:
All products (other than WealthSolutions)
- Phone: 132 977 (opening hours 8am-6pm, Mon-Fri, AEST)
- Email: [email protected]
- Post: GPO Box 4232, Sydney NSW 2001
You can also log into your ClearView Portal to make certain changes to your account and to view other information such as where you are invested, your details on file and your transaction history.
WealthSolutions products
If you have a WealthSolutions product, please contact:
- Phone: 1300 854 994 (opening hours 8am-7pm, Mon-Fri, AEST)
- Email: [email protected]
- Post: GPO Box 529, Sydney NSW 2001
You can also log into your WealthSolutions portal to make certain changes to your account and for other information such as where you are invested, your details we have on file, and your transaction history.
Complaints and feedback
Your feedback helps us to serve customers better in the future. Please let us know how we’re doing – whether a complaint or a compliment, everything helps.
Insurance phone: 132 979
Wealth phone: 132 977
- Online: Use our online form
- Email: [email protected]
- Post: Reply Paid 4232, Sydney, NSW 2001
More about complaints and feedback
Privacy matters
For privacy-related matters, you can contact the Privacy Officer at ClearView:
- Phone: 1800 265 744
- Email: [email protected]
- Post: GPO Box 4232 – Reply Paid, Sydney, NSW 2001
Advisers
- Insurance phone: 132 979
- Wealth phone: 132 977
- Online: Use our online form
- Insurance email: [email protected]
- Wealth email: [email protected]
- Post: Reply Paid 4232, Sydney, NSW 2001
- Full Insurance contact list
- Full Wealth contact list
Shareholders
Investor relations enquiries
- Email: [email protected]
Shareholder registry enquiries
Computershare Investor Services Pty Ltd
- Phone: 1300 850 505 or +61 3 9415 4000 (opening hours 9am - 5pm, Mon-Fri, AEST)
- Email: [email protected]
Head office
Level 15, 20 Bond Street
Sydney, NSW 2000
- Phone: +61 2 8095 1300 (opening hours 8am - 5pm, Mon-Fri, AEST)
- Fax: +61 2 9233 1960.
Postal address
GPO Box 4232
Sydney, NSW 2001