logo
Home

Document and identity verification

Happy woman sitting near window working on laptop

Document verification

What is a certified copy?

A certified copy is a duplicated version of an original document that has been certified as a true copy by an authorised person.

To obtain an originally certified copy, you will need to present the original document and a photocopy of that document to an authorised person.

If the documentation has not been certified in the correct manner, you may be asked to provide a new certified document. The certification must:

  • Include the statement "I certify that this is a true copy of the original document”;
  • Include the certifier’s full name, signature, date, registration number (if any) and qualification or occupation which makes them eligible to certify documents;
  • Be dated within the last 12 months; and
  • Not be provided by a family member.

Authorised persons1 include:

Certain occupations

Other persons

Online identity verification

Online identity verification is the process of confirming your identity using digital technology.

By choosing to verify your identity electronically, you confirm that you have read and consent to the collection, use and disclosure of your personal information as set out in our Privacy Policy.

If you do not wish to proceed with the online identity verification, you can choose to provide certified copies of your identification documents (ID).

To complete your online identity verification, ClearView Life Assurance Limited (ABN 12 000 021 581, AFSL 227682) (ClearView) may exchange your personal information with external organisations including Commonwealth and State government departments, independent or private sector organisations and outsourced providers. Your personal details will be matched to information held by the issuer or Official Record Holder via third party systems.

If we are unable to verify your identity electronically, we will let you know and you will need to provide certified copies of your ID.

1 Anti-Money Laundering and Counter-Terrorism Financing Rules Instrument 2007 (No.1)